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Review

Ratings from our patients

At INSER it is very important to know the opinion of our patients regarding the service received in our clinics in Medellín, Bogotá, Pereira, and Cartagena. We will now share their experiences with you:

4.9
Total Rating 652
Environment, cleanliness, and comfort in our offices 4.9
Friendliness and courtesy of the assistance and patient care team 4.9
Reliability of the information provided by your doctor 4.8
Logistical support for the preparation of the trip and treatment in Colombia 5
Global experience regarding the health services offered in the institution 5
Review Title
Name*
Email*
Select the level of satisfaction you had with INSER in the following aspects. Keep in mind the following qualification for each question:
  • 5 stars: VERY SATISFIED
  • 4 stars: SATISFIED
  • 3 stars: MODERATELY SATISFIED
  • 2 stars: DISSATISFIED
  • 1 stars: VERY DISSATISFIED
1. Environment, cleanliness, and comfort in our offices
(Rate your perception regarding these aspects of the institution)*
2. Friendliness and courtesy of the assistance and patient care team
(How was your experience with our staff)*
3. Reliability of the information provided by your doctor
(How would you rate the explanation received from the specialist during your treatment)*
4. Logistical support for the preparation of the trip and treatment in Colombia
(If you are an international patient, please tell us how was your experience with the support that our staff gave you with the logistics of your trip)*
5. Global experience regarding the health services offered in the institution
(General perception of your treatment at INSER)*
Review*
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Opinions

Total rating 680

4.8

Very Grateful !!

Shenella Browne

I was referred to Inser by a friend of mine and was told that I will not be disappointed.
After a failed cycle of IVF in Barbados resulting in a pre-term labor with twins at 5 months that passed away, I said I was not going to spend that type of money again and come home from the hospital empty handed.

So, my friend as I mentioned earlier went to Inser her age being 40+ and was able to conceive and have a healthy baby girl. She explained, how pleased she was with the treatment and Hope Inser gave her during her fertility journey.

Me, being 30+ figured what do I have to lose? let me give it a try. From Consultation with Dr. Juan Giraldo Moreno over the phone and via e-mail to flying to Colombia and getting the procedure done was the best Doctor patient coaching I have ever received! EVER…. He really wanted to make sure we left with a little bean growing in my tummy, and sure enough that is exactly what happened.

It did in no way felt like “Business” most clinics tend to make you feel that way unfortunately. He along with his team genuinely worked with us to ensure the best possible outcome, while explaining in total detail step by step what to expect and why certain decisions were being made.

We are very pleased and Blessed to have gotten information on this Clinic and taking the chance to entrust them with our desire on becoming parents. And they did not disappoint!

Would I recommend them? Most definitely 100 times over.
The joy that I feel I would want this for every single couple that walks through their door.

5

Forever grateful

VIVIANA LEAL

The 1st time I spoke to Doctor German Ospina via Skype. I knew in my heart that he was the one that would help me make my dream of becoming a mother true. His kindness and loving nature was evident during our 1st conversation. I immediately booked my flight to Bogota to meet him in person. What a welcomed difference in comparison to the Fertility clinics I had visited here in the US. The knowledge of this medical professional shown through I was pregnant on my 1st IVF treatment. He confidently told me put yourself in my hands give me a chance and I promise you I will help you have a baby. My baby is such a blessing. My only regret is not meeting him earlier.

5

example review

ruben oquendo

Very good

4.8

IVF

Celeste manchoon

I had a very pleasant experience at Inser compared to my last experience with IVF. I must commend your service. The only thing that I would say is that communication before coming to Columbia was a little bit difficult. Not terribly but it could be improved a bit in terms of questions and clarification that patients may have coming from abroad. Dr Carlos López was exceptional as was Alvaro at the Pereira clinic. We really appreciated both of their extreme warmth, hospitality and care during our time at the clinic. Alvaro has a warmth about him that is unmatched. All the staff was beyond welcoming and helpful despite the language barrier. Would highly highly recommend your clinic.

5
Ramonda Hanze

Everybody was friendly, ready to assist and answer the millions of questions, from day 1 till the day of the actual procedures.

5

Excellent service!

Resha Mathura-Balkaran

The treatment at Inser was absolutely amazing. We felt so comfortable and happy although we were in a strange country and experiencing a strange language. The nurses and clerical staff were all so accommodating as well.

5

Excellent service!

Resha Mathura-Balkaran

The treatment at Inser was absolutely amazing. We felt so comfortable and happy although we were in a strange country and experiencing a strange language. The nurses and clerical staff were all so accommodating as well.

4
Gail

Overall great experience

4.2
Marina

Thanks You so much! The whole team has been very Nice and helpful!

5

Excellent

Stephanie Charles

Thank You so much for all of the support along the way!:)

2 thoughts on “Review Ingles”

  1. I was referred to Inser by a friend of mine and was told that I will not be disappointed.
    After a failed cycle of IVF in Barbados resulting in a pre-term labor with twins at 5 months that passed away, I said I was not going to spend that type of money again and come home from the hospital empty handed.

    So, my friend as I mentioned earlier went to Inser her age being 40+ and was able to conceive and have a healthy baby girl. She explained, how pleased she was with the treatment and Hope Inser gave her during her fertility journey.

    Me, being 30+ figured what do I have to lose? let me give it a try. From Consultation with Dr. Juan Giraldo Moreno over the phone and via e-mail to flying to Colombia and getting the procedure done was the best Doctor patient coaching I have ever received! EVER…. He really wanted to make sure we left with a little bean growing in my tummy, and sure enough that is exactly what happened.

    It did in no way felt like “Business” most clinics tend to make you feel that way unfortunately. He along with his team genuinely worked with us to ensure the best possible outcome, while explaining in total detail step by step what to expect and why certain decisions were being made.

    We are very pleased and Blessed to have gotten information on this Clinic and taking the chance to entrust them with our desire on becoming parents. And they did not disappoint!

    Would I recommend them? Most definitely 100 times over.
    The joy that I feel I would want this for every single couple that walks through their door.

  2. The 1st time I spoke to Doctor German Ospina via Skype. I knew in my heart that he was the one that would help me make my dream of becoming a mother true. His kindness and loving nature was evident during our 1st conversation. I immediately booked my flight to Bogota to meet him in person. What a welcomed difference in comparison to the Fertility clinics I had visited here in the US. The knowledge of this medical professional shown through I was pregnant on my 1st IVF treatment. He confidently told me put yourself in my hands give me a chance and I promise you I will help you have a baby. My baby is such a blessing. My only regret is not meeting him earlier.

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