INSER Eje Cafetero receives recognition for the health humanization program

The Public Health and Social Security office of Pereira recognized INSER Eje Cafetero on July 26 as one of the private health institutions most committed to the implementation of humanization and quality policies.

This recognition is given after presenting the work committed by the health institution for the development of emotional and psychological support programs, humanized care sensibilization for the staff, and generation of learning and support spaces.

Three public and ten private institutions were selected for this recognition, including INSER, from the 288 institutions currently providing health services in Pereira. 

Humanization in INSER

Working with love, providing a quality service and guidance is one of the main objectives of the INSER Group, an institution willing to accompany the search for pregnancy with professionalism, human touch, sensitivity, and respect for the other.

Based on that purpose, for years, we have been developing a Humanized program focused on providing comprehensive support to the process that each family undergoes during fertility treatments. Some of the components that INSER created within the frame of this work are:

1. Formation of an area of ​​emotional support, made up by professionals in psychology willing to guide and support the process each family goes through in the search for a pregnancy.

2. Emotional support activities focused on prevention, such as talks and campaigns, self-care, and support for families living with an infertility diagnosis.

3. Personnel training and sensitization for a humanized and individualized attention.

4. Warm and safe conditioning of the physical spaces

5. Creation of care protocols oriented to the patient’s experience.

Thanks to this committed work of the entire INSER work team, today, our humanization policy is highlighted. Our purpose is to improve day by day in each of our offices in Pereira, Medellin, Bogotá, and Cartagena, to continue providing a quality service focused on sensitivity, accompaniment, and good patient care.



Artículos Relacionados

Salud sin Fronteras, an international Alliance

On Friday, November 18, Salud sin Fronteras visited Inser Medellín for the first time to strengthen this national alliance’s trust and commitment. Salud sin Fronteras is a company specializing in medical tourism, promoting specialized services from institutions and highly recognized specialists in the country to the international market. It is noteworthy that our allies make

Genética y fertilidad, una combinación clave en la búsqueda de embarazo.

La  genética cumple un papel fundamental en el proceso de buscar un embarazo. Te contamos las posibles causas genéticas de la infertilidad y qué tratamientos hay para prevenirlas. Cuando se habla de infertilidad, usualmente se piensa en factores como la edad materna avanzada, el deterioro en la calidad del semen, hábitos tóxicos en la pareja

Data Policies

Nuestras Sedes


Tel. +57(604) 268 8000 Calle 12 No. 39-60 Sector El Poblado.


Tel. +57(601) 746 9869 Calle 124 No. 7-38, piso 7. Unidad de Especialistas Santa Fe Real.


Tel. +57(605) 693 0434 Calle 6a No. 3-17 Edificio Jasban, consultorio 401.


Tel. +57(606) 340 1709 Calle 10 No. 15-48, piso 2. Cat Médica, Barrio Los Alpes


Somos parte del Cluster de Servicios:

2020© inSer – Instituto de Fertilidad Humana